ICE Cobotics is a technology and cleaning equipment manufacturer specializing in the all-inclusive subscription. Because of this unique service model, procuring intelligent floor cleaning equipment through ICE Cobotics comes with benefits that are not typically available when buying floor cleaning equipment outright.
When using floor scrubbers or sweepers from the ICE Cobotics Intelligent Line, BSC’s, managers, and operations leaders can gain much needed insight into the work of their cleaning teams as well as more hassle-free floor cleaning machine usage—helping to increase cleaning productivity and financial predictability, to name a few of the benefits.
Below is an exploration of the benefits gained when upgrading to ICE Cobotics’ Intelligent Cleaning Equipment.
It is no secret the cleaning industry faces budget constraints and operates within tight margins—capital is limited, and the cost of labor takes up a sizable portion of the budget.
This is where the subscription service adds a lot of benefit.
First, there are three payment plan options: 1-year, 3-year, and 4-year contracts allow for flexibility when signing on.
In addition, the monthly payment amount is based on the machine or machines needed for the facility. However, no matter the number of machines a facility rents from ICE Cobotics, there will only be one bill or payment to make each month—making it easier to track expenses.
This means that bringing on ICE Cobotics’ intelligent cleaning equipment helps to avoid large up front capital investments, freeing up financial assets, as well as making billing much more predictable—since there will only be one monthly payment.
On top of that, administrative responsibilities can be simplified, saving the finance department time.
Since the ICE Cobotics’ subscription is all-inclusive, it covers maintenance, parts, and service.
Part of the unpredictability of buying floor cleaning equipment is the costs associated with maintenance and service. Over the three-to-five-year useful life of a machine these costs can add up quickly.
Industry understanding of this suggests that a machine owner will pay twice the cost of the equipment over the average three-year working life of the machine, in labor and trip charges alone (on average this is $2600 extra per machine).
For companies that use hundreds of machines across many facilities, this adds up.
On top of that, administrative fees, and wear part replacement fees (typically 20% of the total machine cost) are additional expenses that factor into the total cost of ownership of a machine, and this does not include the cost of battery maintenance and replacement (more on that soon).
Bringing on sweepers and scrubbers from ICE Cobotics helps eliminate worry about unpredictable expenditures like maintenance and service because these costs are included with the subscription.
ICE Cobotics has a team of qualified technicians and service professionals, the Tech Connect Team, actively monitoring equipment as part of the subscription service.
The Tech Connect team monitors alerts and notifications and can detect machine downtime and abnormal periods of use, as well as error codes that indicate an issue with the machine.
Often, this means the ICE Cobotics team is aware of issues before a building or facilities manager and they can troubleshoot the problem remotely, potentially fixing the problem before it causes further issue.
In several cases, Tech Connect Team members have been able to alert site managers regarding notifications of machines not being charged during normal charging hours.
This alone has helped reduce downtime as once the manager was alerted to the problem, they were able to make sure the machine was charged before the next cleaning shift.
On the other hand, if the ICE Cobotics team cannot fix the issue remotely, they will schedule a service provider to visit the site, which speeds up the process of diagnosing any issues.
In addition, since the ICE Cobotics team is continually monitoring alert notifications, they learn what each error code means and what tools or parts may be necessary to fix the problem.
Before they even dispatch the technician to the site, they have already filled the person in on potential problems and given them advice as to what tools and parts to bring to the site.
In a typical scenario, calling a technician on site could potentially lead to up to a week of machine downtime. With the Tech Connect team involved, hours of downtime are avoided.
Lastly, through continued monitoring of equipment the Tech Connect team can start to recognize “service points,” meaning, detecting an average timeline for when parts break down. This can help to put in place a specified service timeline—allowing for more active maintenance instead of unexpected downtime.
Simply put, the added service is a huge time and money saver. You are subscribing to more than equipment; you are subscribing to a team.
Using fleet management software can be a time saving tool for BSC’s, managers, and operations leads, who typically must travel from site to site to check in with cleaning teams.
Traditionally this results in a lot of time spent traveling and not enough time spent working on processes or developing efficiencies to help cleaning teams to get the work done. This can be particularly frustrating when also dealing with labor issues and increasing cleaning expectations from clients.
Machines from the Intelligent Equipment line come with ICE Cobotics i-Synergy fleet management software.
The i-Synergy platform gives users access to data about each of their machines including location, start and stop times, hours of operation per day, week, or month and end users can monitor alerts related to each of these items.
This allows end users access to machine operation information without making all the trips. From a remote location, end-users can monitor and manage an entire fleet (even across multiple states) saving time, reducing costs, and faster communication with teams at different sites.
The i-Synergy app gives managers access to important data that allows them to identify sites that are hitting goals and sites that need assistance—thus increasing the ability to create better processes and more efficient cleaning plans.
Clean Score is the latest feature available on the I-Synergy app and allows managers to assign a goal to each site they manage. It makes tracking cleaning progress easier.
1—Log into the app
2—Review clean scores across sites
3—Select a site to review
4—Click into the color-coded wheel
5—Review progress at the site
The ability to quickly review progress across multiple sites allows managers to act more quickly when cleaning progress is not on track.
This information can result in the development of better processes but also plays a key role in keeping clients happy because a manager can more quickly address any problems.
In addition, managers can speak to a confirmed clean, giving their clients a sense of assurance that the job is being done. This can help to secure future work and create a sense of confidence between client and cleaning team.
Most scrubbers and sweepers are powered by lead acid, AGM, or Gel batteries—all of which need constant maintenance and need to be replaced annually.
They can also be dangerous for employees and most companies pay to have someone replace them due to the danger to cleaning staff that are not trained to take care of batteries. Because of this, they can be a liability and unpredictable expense.
ICE Cobotics Intelligent Equipment is designed to run on lithium-ion batteries, making the equipment more sustainable and user-friendly. They require zero maintenance, last longer (up to three years), can be opportunity charged and are smaller and weigh less than traditional batteries.
Plus, since ICE Cobotics offers the subscription service, end users have minimal risk; the batteries last the life of the subscription, there is no maintenance, and no repairs, and if something were to come up, it would be taken care of without extra charge. This results in: less worry, less hassle, and less downtime!
ICE Cobotics has in-house manufacturing and has been manufacturing quality equipment for over 30-years—including a design and assembly team making the Intelligent Cleaning Equipment. This adds a layer of quality control and allows for any issues to be addressed and changes to be made happen more quickly.
With over 30 years of experience, they have worked hard to source quality materials and parts. An important example is the aluminum metal used for squeegee parts. Since it is important that the squeegees have good down pressure for the machine to do the job well, the Intelligent Cleaning Equipment line comes with caste aluminum squeegees—a heavy duty aluminum that does not corrode, thus extending the life and durability of the parts.
The equipment is also extremely easy to use and includes a touchscreen control panel with easy to decipher icons, simple machine maneuverability, and over-sized tanks for extended operation time.
In the end, it’s more than equipment, it’s a partnership you’ll gain when using Intelligent Cleaning Equipment.
Want to get started, check us out! Visit our website or contact our client care team—we are here to help!